Política de Privacidad 2021-09-24T09:18:40+00:00

PRIVACY POLICY

SUSTAINABILITY WEB privacy policy

VINCCI HOTELES S.A. reserves the right to modify this Privacy Policy, previously informing users of the changes that may occur on this page. Use of any part of this website will constitute acceptance of such changes.

This Privacy Policy complies with the provisions of current regulations for the protection of personal data, and the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data, and the free circulation of these data.

The Privacy Policy of the site sustainability.vinccihoteles.com is set out below.

Company name: VINCCI HOTELES, S.A.
CIF: A-82919945
Registration data: Madrid Mercantile Registry, Volume 16500, Folio 0, page M 280931, 1st registration
Registered office: calle Anabel Segura, 11 Edificio A Bajo, Albatros Business Center, Alcobendas, 28108 Madrid, Spain
Data Protection Officer: dpd@vinccihoteles.com

The personal data processed are those directly provided by the interested party, the person who is the owner of the data.

The categories-types of the data that are treated are those that are requested in the forms provided for it, and the data that are voluntarily provided by the users in all those places where it is possible to expand the information in free text fields, or either sent by email or by other means.

The data processed requested, plus those provided voluntarily by users, will generally be:

Identification numbers – DNI-Passport- NIE – Postal and / or electronic addresses – Fixed-mobile phones – Commercial information – Transaction data – Data of means of payment – Data entered as user preferences – Sensitive or specially protected data is not processed, except specific indication of the user to meet their needs and / or preferences.

In the case of sending CVs, the data processed will be those included in the free format document sent by the interested party. CVs will be discarded after one year from their last update.

VINCCI HOTELES wants to guarantee your privacy when you use our services, therefore in our Privacy Policy you will be informed of our personal data protection policy and thus you can voluntarily decide to what degree you want to provide them.

The personal data requested in the forms provided for this purpose, by means of email, or the personal data that you include in your communications by other means, will serve to manage the specific relationship that is established in said means, with the explicit purposes and specific that are included in said means, to manage your reservations, stays, and requested services, send you the requested information, manage billings, resolve incidents, enroll you in services, events, acts, as well as for the management and control of the themselves, and to respond to the queries, suggestions, and incidents that are requested or raised.

Profiles or segmentations may be developed in order to better meet your preferences and to improve our services. In no case will automated decisions be made about the data processed.

In case you have provided us with your electronic address, email, and / or electronic messaging ID, you expressly authorize the sending of electronic communications to inform and answer you about everything related to your communication and the relationship that is established, and also about acts, events, or promotions carried out by VINCCI HOTELES that are related to your communication. In all the shipments you receive, you will be given the possibility of unsubscribing from the distribution list, in addition, at any time you can unsubscribe by sending us an e-mail to dpd@vinccihoteles.com.

Your data may be communicated to other companies, entities, public or private institutions, with the sole purpose and exclusively in those cases that are necessary for the correct provision of the service, consultation, or management of the established relationship.

In the event that you provide your data through an email message, it will be part of a treatment whose purpose will be to manage the request, suggestion, or comment that you make to us.

The data will be kept as long as the relationship is active, or its cancellation is not requested, it will be kept for at least a period of 5 years from the last interaction, as well as during the mandatory legal periods according to the specific regulations that are applicable to them. .

The processing of your data is carried out under the protection of the legitimate interest of the person responsible for the website, by the provisions of current regulations, the Spanish Constitution, and the laws that d

They develop as a free market economy.

Likewise, having provided the data voluntarily legitimizes its treatment for the purposes that have been informed. We recognize and protect your right to Privacy and the Protection of your Personal Data, so you can exercise your rights in relation to this treatment in the ways indicated in the “Rights of the Interested Party” section.

The processing of your data is carried out under the protection of the consent granted, free, explicit, informed, and specific. By browsing our pages, by accepting cookies, or by having continued browsing after being informed of cookies, by completing the forms, and / or by sending an email, or by sending a communication by other means, you consent. expressly the processing of data for the purposes set out in this privacy policy.

The data may be communicated to the companies that operate or manage the Vincci Chain hotels, whose relationship can be consulted at sustainability.vinccihoteles.com, for the same purposes set out in this Privacy Policy.

Rights of the Interested Party

Interested parties have the right to know that at VINCCI HOTELES we treat their data according to the purposes specified in the Privacy and Data Protection Policy of which this section forms part.

You have the right to access your personal data, and to rectify it if it is inaccurate. You have the right to request their deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.

In certain circumstances, the Interested Parties may request the limitation of the processing of their data, which will be kept only for the exercise of the right of defense against claims and / or litigation, and during the legal periods required for its conservation. In certain circumstances, the Interested Parties may object to the processing of their data. The entity VINCCI HOTELES will stop processing your data, with the only exceptions for legitimate reasons, for historical, artistic, or research reasons, for defense against claims, or for the provisions of current regulations.

To exercise these rights, the interested party must make a communication to the address above stated at the beginning, indicating the right that he wants to exercise, attaching a copy of a document that identifies him, ID or Passport, or another document that reliably identifies him.

Likewise, he has the right to make any inquiries or claims that he deems appropriate to the Spanish Data Protection Agency (AEPD), domiciled at Calle Jorge Juan, nº6, 28001 Madrid, and telephone 901 100 099.

Cookies

VINCCI-HOTELES makes use of “cookies” during the user’s browsing with the intention of being able to offer a better service. In no case will these elements serve to identify a specific person since their use will be purely technical, with the exception of the cookies necessary for the correct execution of the transactions requested by a specific user such as reservations, to maintain the record of users, and for the maintenance of user sessions.

The general purpose of cookies is to offer a better service to users, and to allow during the session the realization and correct use of each and every one of the contents available on the web dpd@vinccihoteles.com. The user can disable cookies through their browser options.

To learn more about the use of cookies on the website, you can consult our “Cookies Policy”.

The specific Privacy Policies of certain treatments are set out below as specific extensions of the VINCCI HOTELES Web Privacy Policy:

Privacy Policy “Personal Selection”

As some hotels in the VINCCI HOTELES Chain are operated by companies other than VINCCI HOTELES, SA, we inform you that the data that you provide us in the CV’s will also be communicated to said companies so that they can be assess the CV in each of the hotels that have positions available, regardless of the country in which they may be located (international data transfers may occur), in order to carry out candidate selection processes for jobs in the hotels of the Vincci Chain operated by them, the updated list of which can be checked on the website sustainability.vinccihoteles.com.

CVs will be discarded after one year from their last update. If you want it to remain active, you must update it before the deadline. If you wish to exercise the rights that assist you with respect to said assignee companies, send a written communication to their address, with the reference “Data Protection-Personnel Selection”,

Attaching a copy of your National Identity Document or equivalent document.

Privacy Policy “Newsletter”

If you subscribe to the “Newsletter”, you are informed that the data you have provided us will be part of a personal data processing, responsibility of VINCCI HOTELES, in order to send you commercial information and advertising about our products and services. (hotel, restaurant and golf course services), by any means, including electronic ones, as well as for the realization of personal profiles, for commercial and statistical purposes. To exercise the rights that assist you, send a written communication to the address indicated above, with the reference “Data Protection – Electronic Bulletin Marketing” attaching a copy of your National Identity Document or equivalent document.

Privacy Policy “CCI-budget”

You are informed that the data that you have provided us will form part of a personal data processing, responsibility of VINCCI HOTELES in order to manage the budget request that you have raised and the communications that arise as a result of it. .

You may exercise your rights by sending a written communication to VINCCI HOTELES at the address indicated above, with the reference “Data Protection – Marketing” attaching a copy of your National Identity Document or equivalent identification document.

Privacy Policy “Press Room”

You are informed that the data that you have provided us will form part of a personal data processing, responsibility of VINCCI HOTELES in order to manage the use of the graphic file of VINCCI HOTELES.

You can exercise your rights by sending a written communication to VINCCI HOTELES at the address indicated above, with the reference “Data Protection – Marketing – Press Room” attaching a copy of your National Identity Document or equivalent identification document.